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The Office, a comedy about a jumble of oddball workers trying to get along in a claustrophobic environment, is a phenomenon of our times, a period when the American workforce is more diverse than it has ever been.
But what does the fictional office tell us about the national workplace? After all, not every office has a leader as bumbling and misguided as Michael Scott (Steve Carell), much less a "Do Not Mock" list or a policy on being "collar blind."
Though the show is clearly a caricature, there are grains of truth in the dysfunctional conflicts that drive its humor, says Sheri Leonardo, senior vice president for human resources at Ogilvy Public Relations.
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